Frequently asked questions

Do you accept reservations?


In adapting and accommodating new rules and regulations due to Covid-19 we are operating in a slightly different manner across each of our venues. Unfortunately, we are currently unable to accommodate bookings at The Old Prison however, if you require a table of six for a special occasion, please contact the manager directly.




When is a good time to visit if I don’t have a lot of time?


Arrive early and enjoy Brunch or pop by an hour before closing for Afternoon Tea! We are at our busiest from 11:30am – 2:30pm on weekdays. Weekends can be busy all day. Don’t forget however that many menu items can be ordered to takeaway.




Do you serve weekend Brunch?


We offer an amazing Brunch here at The Old Prison – please refer to our website for menu options.




Can you accommodate pushchairs and wheelchairs?


We can in the main café but access to The Court Room and Prison Cells is restricted and not suitable for wheelchairs.




Are dogs allowed at your venues?


We welcome dogs of all shapes and sizes!




Are your venues child and baby friendly?


Absolutely! If you need a kids’ menu or highchair please ask a member of staff. We have changing tables for babies in our women’s restrooms.




Do you have Wi-Fi?


We do and the code is on display in the cafe. If you are unable to spot the password, please ask a member of staff. Please be aware that the Wifi can be a little temperamental due to the structure of the old Cotswold stone building and the super thick walls!




Is the Tourist Information area open?


We have a fully stocked display of leaflets covering the wider Cotswolds area and our staff will be more than happy to help you with any questions you may have. A guide to local walks and a selection of leisure maps are also available to purchase.




Are your toilets currently open?


Yes. Public access is gained from within the café.




Do you have outside seating?


We have plenty of outside seating in the enclosed grassed ‘Exercise Yard’. We also have a large marque to protect you from the unpredictable English weather!




Do you have to pay to park in the carpark?


There is no charge to use the carpark at The Old Prison




Can you accommodate large parties? Private functions?


Ordinarily yes and The Old Prison is an amazing venue to host such an event but current Covid-19 restrictions mean we can only accommodate tables of 6 or group bookings of up to 30 for wakes and 15 for wedding receptions. If you wish to know about what is available post Covid, please refer to our Private Hire section on our website.




Do you offer Take-aways or a Delivery service?


Yes! Whether it’s a coffee, afternoon tea or a three-course meal!




Is your takeaway packaging environmentally friendly?


We understand the importance of environmentally friendly throwaway crockery. Our takeaway cups are made from 100% plant-based materials which are completely compostable. Additionally, our plates are made from bamboo which is a recycled material. Along with our boxes that are made from 100% recyclable cardboard.

For more detailed information about our Environmental Statement, please click here.




Do you offer a catering service?


Relish is one of the UK’s leading event catering specialists delivering unparalleled hospitality within a variety of cultural, corporate & event venues across the country. We pride ourselves on our culinary excellence and our level of service and quality and are able to offer a full catering service from a bespoke menu and drinks package to serving staff and table dressings. Please contact us at info@relishmail.co.uk for more information.




Do you do anything special for guests celebrating a birthday or other special occasions?


We can usually accommodate a range of celebrations from Baby Showers to Golden Wedding Anniversaries, Cocktail Parties to Leaver’s Dos across many of our locations. Current times however mean we can only accept tables of six but don’t let that stop you - if someone in your group or the entire table is celebrating, please let a member of staff know and we’ll see what we can do to make it extra special.




Where is your Head Office?


Relish Group

51 Castle Street

Cirencester

GL7 1QD

Tel 01285 658444

Email info@relishmail.co.uk